Live
Sales Assist
Round-the-clock first response across every channel, with appointment orchestration and context-rich handover.
Prospects get a reply within seconds to minutes on portal, website, WhatsApp, email, and phone, with a suggested time slot already in the first answer instead of a back-and-forth. The Concierge speaks in each project brand's tone, respects per-channel opt-out immediately and durably for the record, and only pulls a human in on genuine buying or escalation signals — handing over full conversation context per the Sales Cockpit's assignment rules. Follow-up cadences differ by signal (exposé opened without reply vs. viewing without feedback), and reactivation triggers on price changes, newly matching units, or construction milestones. Every conversation is labeled as AI per EU AI Act Article 50, including voice AI on the phone.
Features
- Seconds-to-minutes first response on every channel
- Slot suggestion in the first reply, self-service rebooking
- Cancellation backfill from the waitlist
- Signal-based follow-up and event-triggered reactivation
- Article 50 AI labeling across chat and voice
- Context-complete handover to the assigned rep